Delivery & Payment
Our products are delivered through the Austrian Postal Services and their international logistics partners.
Delivery charges are as follows:
|Country||Shipping costs||Free shipping from|
|Austria||€ 4,50||from € 35 order value|
|Germany||€ 7.20||from € 40 order value|
|Italy||€ 9,80||from € 40 order value|
|Belgium||€ 11,90||from € 40 order value|
|France||€ 11.90||from € 40 order value|
|Croatia||€ 11,90||from € 40 order value|
|Luxembourg||€ 11,90||from € 40 order value|
|Netherlands||€ 11,90||from € 40 order value|
|Slovakia||€ 11,90||from € 40 order value|
|Slovenia||€ 11,90||from € 40 order value|
|Czech Republic||€ 11,90||from € 40 order value|
|Hungary||€ 11,90||from € 40 order value|
|Denmark||€ 14,90||from € 50 order value|
|Finland||€ 14.90||from € 50 order value|
|Poland||€ 14.90||from € 50 order value|
|Sweden||€ 14,90||from € 50 order value|
|Bulgaria||€ 17,90||from € 50 order value|
|Cyprus||€ 17,90||from € 50 order value|
|Estonia||€ 17,90||from € 50 order value|
|Greece||€ 17,90||from € 50 order value|
|Ireland||€ 17,90||from € 50 order value|
|Latvia||€ 17,90||from € 50 order value|
|Lithuania||€ 17,90||from € 50 order value|
|Malta||€ 17,90||from € 50 order value|
|Northern Ireland||€ 17,90||from € 50 order value|
|Portugal||€ 17.90||from € 50 order value|
|Romania||€ 17,90||from € 50 order value|
|Spain||€ 17,90||from € 50 order value|
|UK||£ 19.90||from £ 99.9 order value|
Overseas countries and territories (OCTs) or the outermost regions are not included.
Switzerland: delivery is currently not possible
If the delivery charges for your country are not shown in the list, please contact us at firstname.lastname@example.org. We will be pleased to provide a quote for your specific order.
For further information please refer to our General Terms and Conditions (GTC), § 4 Delivery terms and conditions & availability disclaimer.
In the ordering process at our Online Shop you can choose from the following payment options of our payment provider Viveum. The delivery charges are the same whichever payment method you choose:
You can choose the convenient option of paying by credit card. We accept Visa and MasterCard®. Simply enter the relevant details at the payment step of the checkout process. After a brief check we will dispatch your order and forward the payment instruction to your credit card provider within the same day. This allows your order to be cleared for dispatch without delay.
PayPal is a service that allows you to pay easily and safely online. Set up a free PayPal account and register your bank account and/or credit card details. To make a payment you then log in to your PayPal account and do not have to disclose your card or account details to the seller of the goods.
PayPal also has the advantage that all the relevant data for the transaction are transferred automatically, so you dont have to waste time typing in payment data or other details. Plus, payments made via PayPal reach us immediately, so your goods can be dispatched quickly. For further information about PayPal (charges, etc.) visit www.paypal.com.
You can only choose this payment method if you have an account activated for online banking with a supported bank in one of the following countries: Germany, Austria, Switzerland, Belgium, United Kingdom, Netherlands or Italy.
SOFORT Banking is an innovative online payment method that has been certified by the leading German safety and standards agency, TÜV. It uses the tried and tested technique of SSL encryption and PIN/TAN authentification, just like standard online banking. The system makes a direct payment transfer from your online bank account to Vita+ Naturprodukte GmbH, automatically and in real time. SOFORT Banking requires no separate software, additional registration or an extra virtual bank account. Follow this link for a detailed description of a SOFORT Banking transaction: SOFORT Banking - How does it work?.
A SOFORT Banking payment transfer may abort for the following reasons:
(1) there is not enough money in the account or the transaction limit has been exceeded;
(2) the bank is not supported by SOFORT Banking;
(3) there is a technical error at the bank;
(4) the bank has not sent confirmation of the payment transfer; (
5) you terminated the payment transaction yourself, etc.
In any case, Vita+ Naturprodukte GmbH has no way of telling what caused the transaction to abort and is thus unable to draw any conclusions whatsoever about the purchasers financial circumstances.
If you require help with a SOFORT Banking transaction, you can send an e-mail to email@example.com or visit the website at www.sofort.com for further information.
With Amazon Pay you can check out quickly and easily with the information already stored in your Amazon account by clicking on the “Amazon Pay” button. After clicking on “Amazon Pay”, you log in with the login details for your Amazon account and choose your preferred payment and delivery information. This means you can pay for your purchase in the Verival online shop without having to enter your payment and address details especially.
After selecting "Prepayment" you complete the checkout process by clicking on “Complete payment".
You then pay by bank transfer. We will ship your order as soon as your payment has been credited to our account.
Our bank account details: IBAN: AT17 3600 0001 0051 2905, BIC/SWIFT: RZTIAT22. You will also find these bank details in the order confirmation. Please enter the order number in the "reason for payment" field of the bank transfer. The payment is due immediately and without deduction.
This is how you pay via Klarna:
(1) Select the Klarna Invoice option under Payment methods.
(2) Enter the required information.
(3) Klarna will then carry out an identity and credit check. If the check is successful, the order will be completed and you will receive an order confirmation from Verival.
(4) Once the order has been shipped or if more than 21 days have passed, you will receive an email with instructions on how to pay your Klarna invoice within 30 days. You can pay for your Verival purchase directly in the Klarna app or on klarna.com, even if you haven't received an email from us. You have to pay for your Verival purchases via the payment instruction that Klarna sends to your email account and to your Klarna account.
Any further questions?
Your trust is important to us, which is why we are more than willing to answer any further questions you may have about payment. Please contact us using the e-mail: firstname.lastname@example.org section or via the Contact form.